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TERMS & CONDITIONS

Introduction

Welcome to Crafty K9 Services. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms, you should not use our website or services.

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Definitions

  • "Client" refers to the individual who is purchasing the services.

  • "Trainer" refers to the person employed by Crafty K9 Services to provide dog training.

  • "Dog" refers to the client's pet that will be receiving training

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Services

Crafty K9 Services provides various dog training programs tailored to meet the needs of each client and their dog. Services include but are not limited to obedience training, behavior modification, puppy training, and specialized training for specific issues.

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Payment Terms

  • Pricing: All pricing for services will be provided at the time of booking and must be agreed upon before the commencement of services.

  • Payment: Payment must be made in full before the start of any training sessions unless otherwise agreed upon in writing.

  • Refunds: Refunds are not provided for sessions that have already taken place. Cancellations must be made 48 hours in advance to avoid a cancellation fee.

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Scheduling and Cancellations

  • Scheduling: Sessions are scheduled based on availability and are subject to change.

  • Cancellations: Cancellations must be made at least 48 hours before the scheduled session. Late cancellations will incur a cancellation fee equal to 50% of the session cost and no-shows will incur a cancellation fee equal to 100% of the session cost.

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Responsibilities of the Client

  • Attendance: The client agrees to attend all scheduled training sessions and to participate actively in the training process.

  • Compliance: The client agrees to follow the trainer’s instructions and to complete any homework or exercises assigned between sessions.

  • Dog’s Health: The client must ensure their dog is in good health, up to date on vaccinations, and free from any contagious conditions before participating in training sessions.

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Responsibilities of Crafty K9 Services

  • Professionalism: The trainer will conduct themselves professionally and provide a safe, educational training environment.

  • Individual Attention: The trainer will tailor training programs to meet the specific needs of the client and their dog.​

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Liability

Crafty K9 Services is not liable for any injuries, illnesses, or other issues that may arise during or after training sessions. The client assumes full responsibility for their dog’s behaviour and any damage or injury caused by their dog.

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Confidentiality

All information provided by the client will be kept confidential and will not be disclosed to third parties without the client’s consent.

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Changes to Terms and Conditions

Crafty K9 Services reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes, and continued use of services constitutes acceptance of the modified terms.

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Governing Law

These terms and conditions are governed by and construed in accordance with the laws of United Kingdom. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of United Kingdom.

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Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

Crafty K9 Services
Warwickshire
Email: amy.bennett00@gmail.com
Phone: 07511685775

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